Question 1

How is the van rental price set?

Accepted Answer

The price is confirmed according to the vehicle and rental period before you accept the booking.

Question 2

What information helps you choose a van?

Accepted Answer

Send the dates, amount and largest dimensions of the cargo, and an estimate of the journey.

Question 3

Where is the van handed over?

Accepted Answer

Our locations are in Lappeenranta, Imatra, Kouvola and Kotka. You choose the pickup point when booking, and the exact time is shown in the confirmation.

Question 4

Can I ask for a van at short notice?

Accepted Answer

Yes. Call us for urgent needs so we can check the current situation immediately.

Question 5

What should I include in a minibus request?

Accepted Answer

Send the dates, passenger count, luggage, purpose of the trip and estimated route.

Question 6

Which driving licence is required?

Accepted Answer

The requirement depends on the registered seating and class of the offered vehicle. It is confirmed with the vehicle details.

Question 7

How can I check luggage capacity?

Accepted Answer

Tell us the number of bags and other equipment so passenger and cargo space can be assessed together.

Question 8

When is a minibus booking confirmed?

Accepted Answer

It is confirmed after Jousille.com has approved the vehicle, price and dates in writing.

Question 9

What can I request a passenger car for?

Accepted Answer

You can ask for a car for business travel, a trip or as a temporary replacement for your own vehicle.

Question 10

Can I see live availability on the site?

Accepted Answer

Not yet. Availability is currently checked after you send a request.

Question 11

Can I request a longer-rental quote?

Accepted Answer

Yes. Provide the full period so we can check a suitable option and price.

Question 12

What happens before handover?

Accepted Answer

You receive confirmation of the vehicle, price and time. Documents and contract details are reviewed at handover.

Frequently asked questions

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